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Support Center
Payment Policy
We provide multiple secure and convenient payment options to enhance your shopping experience.
We accept the Paypal, Debit & Credit Card, Applepay and Airwallex
PayPal – A fast and secure way to check out with buyer protection. You can also complete your order using a debit or credit card via PayPal Guest Checkout without needing a PayPal account.
Credit & Debit Cards – We accept major credit and debit cards, including Visa, MasterCard, Discover, American Express, Diners Club, JCB, Maestro.
Apple Pay & Airwallex – Seamless and fast payment using your mobile device.
Make Payment
1.Fill Your Cart
After selecting your desired products, click on the “Cart” icon to review your order. Ensure all items, quantities, and totals are correct.
2.Proceed to Checkout
Once you have confirmed your cart, click on the “Checkout” button to proceed to the payment page.
- Account Login or Guest Checkout
If you already have an account, please log in using your credentials. If you’re a new customer, you may proceed as a guest or create a new account for a faster checkout in the future.
- Shipping Information
Enter your shipping address details, including your full name, address, city, postal code, and contact number. Ensure that the information is accurate to avoid any delays in delivery.
- Payment Information
We accept multiple payment methods as mentioned above. Please select your preferred payment method and enter the required payment details.
6.Order Confirmation
Before finalizing your purchase, review your order summary, including the items, shipping details, and total price. If everything looks correct, click “Confirm Order.”
- Your payment will be securely processed. You may be redirected to a secure third-party payment processor for verification. After successful payment authorization, you will receive a confirmation email with your order details.
- Order Processing and Shipment
Once payment is confirmed, your order will be processed, and the items will be shipped as per the selected shipping method. You will receive a tracking number to monitor the delivery status.
Payment Failures
If you experience any payment issues, here are some common reasons and solutions:
1.Credit Card Payment Declined – “Transaction Do Not Honour”
Cause: Your card-issuing bank may flag the transaction as high-risk, particularly for international purchases.
Solution: Contact your bank to authorize the payment and ensure online transactions are enabled.
- Credit Card Payment Declined – 3D Secure Authentication Failed
Cause: Your card may not have 3D Secure authentication enabled.
Solution: Reach out to your bank to enable this feature or try using another card.
- Duplicate Order Payment Error
Cause: Exiting the verification process and attempting payment again can trigger a duplicate transaction block.
Solution: Complete the verification process as required and avoid refreshing the payment page.
- PayPal Payment Failure
Cause: Some PayPal Credit transactions may not be supported.
Solution: Use your PayPal balance or a linked debit/credit card to complete the payment.
Exchange Rate Conversion
All transactions on our website are processed in USD. If you are paying with a non-USD credit card, your bank may apply an exchange rate conversion fee or charge additional costs. Please check with your card issuer for any applicable fees.
Payment Security
Secure Transactions – All payments happened on website are processed through trusted third-party payment providers, ensuring encryption and fraud protection.
Privacy Protection – We do not store any credit card details, ensuring your personal information remains confidential.
Checkout Protection – Our checkout is secured with industry-standard 128-bit SSL encryption for a safe and seamless shopping experience.
Shop with confidence, knowing your payment information is secure with us!